About Us

Warehouse

About Centurion

Centurion is one of the leading distributors of products to retailers and merchants worldwide.

Every day we ship thousands of products to our customers from our warehouse in South Yorkshire. We stock and supply everything your business needs. Our wide range includes wholesale ironmongery, architectural ironmongery, decorating, electricals, gardening, plumbing, pest control, tools and accessories, draught exclusion and many more. At Centurion we pride ourselves on offering a great range of products, all competitively priced and backed up with industry leading customer support.

To us, every one of our customers is special and whether you specialise in Ironmongery, Hardware, Gardening or Plumbing, our quality range of products offer you the potential to stock some of the best available products in todays market. For brands that your customers trust, our products can be supplied pre-packed and retail ready. We also specialise in bespoke merchandising solutions for enhanced product display, driving customer engagement and boosting sales. With a dedicated Customer Service team, a nationwide network of Area Sales Managers, 24 hour online ordering and 99.5% picking and order accuracy, we offer much more than your average distributor.
Warehouse
Ship Over 400 Boxes a Day
Customer - Rating
90,000 Sq Ft Premises
Over 35 Years Trading
Stock Over 30,000 Products
Over 11 Million Items Sold In 2021

Company History

Starting out in 1983 as a sole trading business, we have grown to become one of the UK’s largest distributors of products for the DIY  enthusiast and building professional trades. Today we stock around 25,000 products at our 80,000sqft distribution centre in Doncaster, enabling us to provide a quick turnaround in getting product to your door.  With over 35 years experience of distributing thousands of products into independent retailers, builders merchants and mass  retailers, we have a wealth of knowledge and have always been proud in ensuring the  products we source, whether our own house brands or other well-known brands, are of the highest quality whilst affordably priced.

Centurion work hard to maintain a consistently high standard of quality throughout their brands. To achieve this we ensure ongoing development of a quality management system that meets the requirements of BS EN ISO ISO 9001:1401 accreditations, as well as the development of personnel to match the needs and expectation of the business, whilst also ensuring that the full potential of each employee is fulfilled.

Company History

Meet Our Customer Service Team

Our customer service team are a lovely team and here to help with all things. When contacting the team please provide them with as much information as possible, this will allow them to assist you quickly.

Our team is on hand to help, Monday – Friday – 8am – 5pm.
To contact our customer sales team please call 01302 788700 or click here to email us.
Debi Miller
DEBI MILLER
Customer Services Director
“The Boss”

Amongst many other roles, Debi oversees the smooth running of our Sales and Customer Service Operation. She is our ISO champion and chief analyser to ensure all KPI’s are being met.

I am mum to a teenage girl who keeps me on my toes as well as mum to a fur-baby Basset Hound called Maggie, who also happens to be our office dog. When I’m not running around at 100 miles an hour, I love to relax with a good book and glass of wine. I also love travelling, with a particular love of the Far East.
 
Shaleen Howard
SHALEEN HOWARD
Sales Office Co-ordinator
“Mother Hen”

Shaleen joined Centurion in 2004 and works with the Customer Service team to take your phone calls and help with all of your sales order processing and customer service needs.

I originally joined Centurion on a temporary contract covering maternity leave for 6 months back in 2004 and all these years later I’m still here. The things I enjoy the most about working here are that no two days are ever the same and that the company has a real family feel, creating a lovely friendly and helpful culture, meaning over the years I have been here I have built some amazing relationships not only with colleagues but with the customers I work with.
Sam Hill
SAM HILL
Sales Office Co-ordinator
“The easy going one”

Sam joined Centurion in 2007 and works with the Customer Service team to take your phone calls and help with all of your sales order processing and customer service needs.


I’m mum to 2 boys and love most sports but especially football, Manchester United in particular. I like a nice glass of wine and listening to club land music (I think I’m still 18!!). I enjoy watching Netflix and love a good curry.
 
Steve Doherty
STEVE DOHERTY
Account Manager – North England, Wales & Scotland
“Mr team work makes the dream work”

Steve joined Centurion in 2020 and brought with him a strong background in customer service with over 20+ years’ experience.  He works closely with our Business Development Managers and Sales & Marketing Director to communicate with customers, taking care of their business needs and keeping them up to date with our latest offerings.

As an Account Manager I enjoy using my expertise to help businesses improve and grow.  I also support the sales office with customer enquiries and jump on the phones from time to time.  My main passion is football, especially Doncaster Rovers.  I also enjoy going to the local on a weekend with family and sampling a few beers.  My wife and kids don’t get a look in when there is Karaoke in full swing as I’m on it all night.
Melissa Hollingworth
Melissa Hollingworth
Account Manager - South
“The Rock Chick”

Mel joined the company in 2012 and has worked in various different parts of customer service before becoming an Account Manager in 2022. She works closely with our Business Development Managers and Sales & Marketing Director to communicate with customers, taking care of their business needs and keeping them up to date with our latest offerings.

I’m a busy mother of a cheeky little girl and enjoy spending time with my family. When I do have time for myself, I enjoy reading, writing, and watching films with my partner, or spending time with my close-knit group of friends. Music is a huge part of my life, especially rock and pop-punk.
 
Jackie Garlick
JACKIE GARLICK
Sales Order Processor (part time)
“The quiet one”

Although you may not speak with Jackie much on the phone, she is working hard behind the scenes to make sure your orders are processed efficiently and correctly.


I am married to Antony Garlick who is our General Manager for Spectrum and a mum to two girls, two rabbits, a Labrador called Chester and tropical fish. I like spending time with family and friends. I enjoy making hair bow’s, shopping, cooking and going to the cinema. I also enjoy going to concerts and shows.
Maggie
MAGGIE
Office Hound and Wellbeing Officer
“The furry one”

Maggie spends her day demanding fusses and drooling on anyone who will give her some attention. She enjoys lots of cuddles and can sniff out a sausage roll at 5 paces!

I come to work every day with my mummy and get fussed by all of my work aunties and uncles. There is nothing I like more than a good belly rub.  I’m very mischievous and like to sniff out and eat things that I shouldn’t, particularly Aunty Alison’s winning lottery ticket. My mummy tells me it’s a good job I’m so cute.
CHLOIE DENMAN
Sales Office Co-ordinator
“The one who is always hungry”

Chloie has worked in various departments within Centurion before joining the sales office in 2022. With a smile on her face, she takes your phone calls and helps with all of your sales order processing and customer service needs.

I have worked at Centurion for 6 years having started in the warehouse before moving into sales and customer services. Over the years I have gained a lot of experience in different departments and I like to think I am very flexible. In my spare time I enjoy going for a sun bed and having my hair and nails done. My partner is a DJ so most weekends we have some sort of event where I go along to support him. I also have a puppy who is nearly as big as me and loves a good cuddle.
 
ELLA FRYER
Sales Office Co-ordinator
“The colourful one”

Ella works with the Customer Service team to take your phone calls and help with all of your sales order processing and customer service needs.


I am new to the Company but I already feel like I am part of the team. The office never has 2 days the same and it is always a happy, cheerful environment. In my spare time I enjoy going to music festivals and gigs and having a good drink and laugh with my friends. You would never miss me if you visit the office as I am always in some form of a bright colour (mainly bright pink). I enjoy trying new things with my hair and appearance and I am not afraid to look slightly different from others.
REBECCA HEANEY
Sales Office Administrator
“The office baby”

Rebecca (Becky) joined us in April 2022 as an Apprentice Business Administrator. She handles outgoing post and processes orders


I have recently turned 18, and I enjoy socialising with my friends and won't say no to a cocktail or 10! When I'm not at work, I like to relax with my dog and have long baths. In my spare timem I love to go shopping and get my nails done every few weeks. I'm coming up to a year at Centurion now and I feel like I have settled in well due to everyone being so welcoming and kind, it is a true family environment. No two days are the same and I'm excited to see what my future holds at Centurion. 

JOANNA RYCHLICKA
Export and Online Sales Administrator
“Not a morning person”

Joanna has worked in various departments within Centurion before joining the sales office in 2021.  She works with key account customers and also ensures our export orders are processed correctly and efficiently so they have a smooth transition oversea.


I am a self-confessed chocolate addict and love long walks.  I’m not a morning person but usually come good after my 3rd cup of coffee.  I like to spend my evenings on the sofa with my house rabbit, a glass of wine and a good book.  I am also our office dog, Maggie, biggest fan and take the role of chief petter very seriously.
LEA COOPEY
Credit Controller
“Living Life to the Max”

Lea keeps you up to date with invoice due dates and processes your payments to make sure your account is up to date and clear to process orders.

I’ve been doing Credit Control for 35+ years and every day is a learning curve.  Never a dull moment.  I enjoy fresh air and a good walk.  I’m a sun worshipper so love a holiday on a sunbed with a cocktail or 2.  I’ve got 2 working Cocker Spaniels and a cat that keeps me busy, along with my hubby and my mother who is 95 years old and lives with us (I know, I need a medal).  I’ve got 1 son who’s a lot taller than me at 6ft 4’’, but he’s not the milkman’s - honest!
Customer Service Icon

Our Customer Service Promise

Excellent customer service involves not only meeting customer expectation but also surpassing it. At Centurion, our established team pride themselves on developing effective working partnerships with our customers, recognising individual needs and tailoring our service accordingly.

With a 99.9% order processing accuracy rate, we endeavour to get it right first time. We do however recognise that there are occasions where service expectations have not been met and this is where our team shines. We genuinely care about our customers experience and continually analyse and improve our service so that we may deliver exactly what is needed.

Our Customer Service Core Values

Dependability • Commitment • Reliability • Honesty • Loyalty • Efficiency
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Contact Us

You can choose to contact us a number of ways;
 
Chat - Click on the chat button
Email - Click here to email us
Social Media - Direct message on Twitter / Facebook
Phone - 01302 788700
Write - Hunt Lane, Bentley, Doncaster, DN5 9SH